Book Title: Successful Difficult Conversations : Improve your team's performance, behaviour and attitude with kindness and success
Author: James Hollinsley
Format: Paperback | 202 pages
Publication Date: 03 Sep 2019
Whether you are a Head or Deputy Head, a Head of Department or Year 3 Teacher, this book is an invaluable read. It is full of practical ways to help you, when facing one of `those' conversations with a colleague or parent, you know in your heart you need to have, but would rather avoid having, because you don't really know what to say or how to say it.